I can hear old songs on my pc when I plug in my earphones but I don't have any songs on my pc
I have a Windows 10 (official) HP laptop 15-bs0xx. I bought it around 2-3 years ago. I have Kaspersky Total Security Antivirus installed on my pc. I have other apps like Photoshop, Illustrator, Chrome, etc. 7 or 8 months ago, I started noticing that when I plugged in my earphones, I could hear old songs playing in the background. These were very muted down and extremely old songs which I never listen to. I do not have these files on my pc. I have something called Groove Music on my PC but I have never used it.
A month back, I did all the malware removal processes that have been pinned on the top of this sub. No problems were found. However, things did not improve, so I decided to format my pc. Today, when I plugged in my earphones for an online class, I realised that the problem is still there. I can't think of anything else to do and I googled but I couldn't find any solution.
Another thing which I would like to add is that a year or so ago, my Kaspersky antivirus started malfunctioning. I called up their helpline and one of their officials reinstalled it. He installed a desktop sharing app and he was done with it, I went to delete the app but I couldn't find it. Could this problem be because of that?
I don't have any issues with my earphones or speakers other than this. I'm really scared about this because I have to do a lot of financial transactions online and I do not have another laptop which I can use.
submitted by summerreign22